Why decisions get lost in Slack (and how to fix it)
· 5 min read
Most of your team's real decisions don't happen in a doc. They happen in Slack. Two engineers are debating a bug, a third jumps in, someone says "ok let's go with option 1," and that's it. The decision is made. Then the thread scrolls away and the reasoning goes with it.
A few weeks later someone asks "wait, why does this work this way?" and nobody can find the answer. It's in Slack somewhere. Good luck.